Help & Official Contacts

Every VA contact you need — all in one place

I pulled together the official phone lines, portals, and tools for VA benefits so you have them in one place. Tap any card to see the full contact details, hours, and what each line is for — without ever losing your place on the page or getting sent somewhere else to hunt for it.

Browse the directory

Prefer a person? Request a call and an accredited member of our team will reach out — no pressure, nothing to buy.

A VA support specialist helping a veteran find the right official resources

In crisis? You are not alone.

Veterans Crisis Line: Dial 988 then press 1, or text 838255.

Call 988
The Directory

Official VA contacts & tools

These are the government’s own phone lines and portals — we’ve simply put them in one tidy place. Tap any card to see the number, hours, and exactly what that line handles. Nothing here is sold, and the official website only opens if you choose to open it.

Claims & disability

Health care

Money, home & insurance

Family & survivors

Online tools & portals

An accredited VA claims agent helping a veteran understand the forms and law
Both options are free · No obligation

Forms and regulations are only half the battle.

Knowing which form to file is one thing — filing it right is another. Ask us anything for free, or register when you’re ready to have us handle it for you.

I read every one of these myself. If you qualify, you’ll hear from me within 48 hours. Or call 702-992-4883.

Forms, Decoded

The eight VA forms most veterans actually need

There are dozens of VA forms, but most claims run on a handful. Here is what each one does, when to use it, and where it fits in the process — so you file the right paper at the right time instead of guessing. Every form below links to the official, current PDF on VA.gov.

FormWhat it isWhen to use itWhere it fits
21-0966Intent to File a Claim for Compensation and/or Pension, or Survivors Pension and/or DICFile this first to lock in your effective date and protect back pay while you gather everything.Before you file
21-526EZApplication for Disability Compensation and Related Compensation BenefitsThe main application for a new or increased disability compensation claim.Filing the claim
21-4138Statement in Support of ClaimAdd a written statement, timeline, or extra explanation to support any claim.Building evidence
21-8940Application for Increased Compensation Based on UnemployabilityApply for TDIU — the 100% pay rate when your conditions keep you from working.Building evidence
21-686CApplication Request to Add and/or Remove DependentsAdd or remove a dependent (spouse, child) to adjust your monthly amount.Managing your award
10-10EZApplication for Health BenefitsEnroll in VA health care so your conditions are documented and treated.Health care
22-1990Application for VA Education BenefitsApply for GI Bill education benefits for yourself.Education
21-22aAppointment of Individual as Claimant's RepresentativeAppoint an accredited agent or attorney to represent you on a claim.Getting help

Not sure which one applies to your situation? That is exactly the kind of question Albert can answer in plain English — or the full, categorized library lives on the VA Forms page.

The Rules, In Plain English

The six regulations that decide most claims

The VA decides your claim by applying the Code of Federal Regulations — not by opinion. These are the six sections that come up again and again, translated out of legal language so you can see exactly what each one means for you. Tap any citation to read the full breakdown.

The VA Schedule for Rating Disabilities

The master rating schedule. Every condition the VA rates has a diagnostic code and a set of percentages here — this is the book the rater opens first.

Total Disability Based on Individual Unemployability (TDIU)

The rule that pays you at the 100% rate when service-connected conditions keep you from holding steady work, even if your combined rating adds up to less.

The Combined Ratings Table

The reason two 50% ratings do not equal 100%. This is the exact math the VA uses to combine your ratings — and where mistakes quietly cost veterans money.

Effective Dates

Effective dates decide how far back your back pay goes. This regulation controls that date — often worth thousands of dollars if it is set correctly.

Dependency and Indemnity Compensation (DIC)

Dependency and Indemnity Compensation — the tax-free monthly benefit for surviving spouses and children when a veteran dies of a service-connected condition.

Payment of Fees for Representation

The fee rules for accredited representatives. Agents cannot charge for an initial claim, and past-due fees are capped — know your rights before you sign anything.

These six are the starting point. The full Law Library breaks down the rating schedule, combined-ratings math, SMC, PACT Act presumptions, protected ratings, and more — each on its own plain-language page.

Watch & Learn

How to read your VA decision letter

When the VA finishes your claim, they mail a decision letter (also called a Rating Decision). It is dense, and the part that matters most — how they rated each condition and why — is buried in the middle. Learning to read it tells you three things fast: what was granted, what was denied, and whether the math on your combined rating is correct.

  • Find the “Decision” section — it lists each condition and the percentage assigned.
  • Check the “Reasons for Decision” — this is where the rater explains what evidence they used.
  • Confirm the effective date on each grant — it controls how far back your back pay goes.
  • Compare the combined rating against the combined-ratings table — mistakes here are common.

If something in your letter does not add up, you usually have one year from the date on the letter to challenge it. Bring it to Albert before that clock runs out.

Official U.S. Department of Veterans Affairs explainer on how disability compensation and rating decisions work.

An accredited VA claims agent reviewing a VA decision letter with a veteran
Both options are free · No obligation

Got a decision letter you don’t understand? Send it our way.

A denial or low rating is not the end of the road. Ask us for free what your options are, or register and an accredited agent will fight the decision with you.

I read every one of these myself. If you qualify, you’ll hear from me within 48 hours. Or call 702-992-4883.

Before You Start

Three simple steps to get ready

Let me be straight with you: a little preparation makes every VA application go faster, and it is the part most veterans skip. The VA runs on paper and deadlines, so the veteran who walks in organized gets a cleaner, quicker decision than the one who files blind and scrambles for records later. Here is exactly what to have on hand before you pick up the phone or log in, so you go in ready instead of guessing.

Gather your documents
Step 01

Gather your documents

Before you touch a single application, get your paperwork in one place: your DD214 (discharge papers, ask for Member Copy 4 because it shows your character of discharge), your service treatment records, your current medical records, your dependent information, and your bank details for direct deposit. I tell every veteran the same thing — the claim goes faster and cleaner when the evidence is sitting right next to you instead of scattered across a shoebox and three email accounts. Missing records are the number-one reason a claim stalls, so gather first, file second.

Create a VA.gov account
Step 02

Create a VA.gov account

Set up a secure login through Login.gov or ID.me so you can get into VA.gov. Once you are in, this is your command center — you can file claims, upload evidence, check the status of everything in progress, read your decision letters, and update your dependents any time of day without waiting on hold. My advice: create the account early, even before you are ready to file, because getting identity-verified can take a few days and you do not want that holding up the day you decide to move.

Get free help from a real person
Step 03

Get free help from a real person

You do not have to do this alone, and you should not have to pay to file a first-time claim. Veterans Service Organizations (VSOs) and accredited representatives can help you file at no cost, and when a claim has already been denied or lowballed, an accredited claims agent can go straight into your file to find what went wrong. Either way, I am one tap away if you just want to talk it through first — no pressure, no sales pitch, just a straight answer about where you stand.

Not sure which line to call?

Tell Albert what you’re trying to do and he’ll point you to the right official resource — or, if you’d rather talk to a person, request a call and an accredited member of our team will reach out. No pressure, nothing to buy.

Both options are free · No obligation

Two ways to work with us — both free

Talking to a VA-accredited claims agent costs nothing either way. Get answers to your questions, or register to hire us on your claim. Your call.

A VA-accredited claims advocate listening to a military veteran across a desk

Free information — just ask

Ask Albert, our AI claims assistant, any time — he answers instantly. Or send your question below for a direct, personal response from the team. No cost, no obligation.

Or send your question
A VA claims advocacy team reviewing a veteran's VA disability claim paperwork together

Ready to hire us? Register with us

For veterans who have decided they want us on their claim. Registering is free. It involves the registration form and signing VA Form 21-22a — by law we cannot accept your claim, work on it, or contact the VA for you until that power of attorney is signed.

What happens after you register

  • We file your VA Form 21-22a and become your accredited representative on record.
  • We pull your C-file and review your full service and medical record.
  • We build the evidence, line up the exams, and handle the VA for you.
  • No upfront fees. We only get paid if we win back pay on your claim.
Call us: 702-992-4883

I read every one of these myself. If you qualify, you’ll hear from me within 48 hours.